Blog: Content that makes you happy

Contented CPD programmes now accredited by CPD Standards Office


CPD Standards Office logoWe've been accredited by the CPD Standards Office in London for four of our online programmes! 
The process was tough, involving rigorous examination of our programmes from both instructional design and continuing professional development perspectives. And that was good: we tightened up and smartened up. (I refuse to say we "manned up".)

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Readability tests: a tactful way to help bad writers


A Gobbledygook by Niki DalyRaising the topic of readability can be a delicate business. Is your boss out of touch with customers? Is a distinguished expert sending unreadable articles to a newsletter you edit? Is a colleague converting your plain English to gobbledegook?

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The unforgettable DARE conference: people skills for digital workers

DARE conference 2014 logo: people skills for digital workersMy report on the DARE conference 2014 in London was going to happen as soon as the final batch of videos was posted. Here they are now:

Watch at your leisure: 10 videos of DAREconf speakers

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Simplicity of language is testable — how about clarity?

To make written web content accessible, it should ideally be as clear and simple as possible. One word, plain as in plain language, means both clear and simple. But what we often forget is that these are two entirely different qualities. 

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Why the WCAG 2.0 reading level criterion is doomed

There's a major problem with the international web accessibility guideline designed to ensure that web content is as clear and simple as possible.

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Dare (conference) by name, dare by nature

 I'm packed ... ish. Leaving tomorrow, with the DARE conference 2014 in London my first destination. Don't those bags look neat? It's an illusion. 

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Plain language on government web sites: WCAG 2.0 reading level SC

The problem starts here:

Reading level: WCAG 2.0 criterion 3.1.5 LEVEL AAA
When text requires reading ability more advanced than the lower secondary education level after removal of proper names and titles, supplemental content, or a version that does not require reading ability more advanced than the lower secondary education level, is available. (Level AAA)

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